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Office Administrator - Bilingual/English + Russian Required 7987656

  • 05/11/2023
  • 05/16/2023
  • 241
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Join our team as a dynamic customer service representative fluent in both English and Russian! Your role is vital in ensuring customer satisfaction as you provide timely and accurate service information and expertly resolve any challenges they may encounter.

Responsibilities:

Manage large amounts of incoming calls
Identify and assess customers' needs to achieve satisfaction
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Skills:

Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
high school degree

Some form of college

Check out our website: www.melodybenefits.com

The ideal candidate may have previously worked as Russian speaking office administrator - Russian language

Job Type: Full Time

Salary: $35,000.00 - $45,000.00 per year

Benefits:

401(k)
health insurance
Paid time off
Schedule:

8 hour shift
Education:

High school or equivalent (Preferred)
Experience:

Customer service: 1 year (Preferred)
language:

English (Required)
Work Location: In person

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УСЛУГИ Нью-Йорк
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